Welcome to Pets in the City

New Zealand’s first city pet hotel and day spa conveniently located in the heart of Auckland close to Sylvia Park and the Southern Motorway. A hotel retreat for cats and dogs, providing love, trust, education, wellness, and an exciting social experience for guests to play and stay.

On check in, you are greeted by Carole the owner, or one of her friendly staff, and made to feel welcome.

That’s also when we meet our new guests and shake paws.


7am till 6pm for
doggie day care.

7am till 7 pm for boarding 7 days a week.


Luxurious cattery and dog boarding kennels, dog training, and dog day care 7 days a week. (luxury suites with Sky TV on LCD screens).

  • • City Located
  • • Dog Hydrotherapy post op recovery
  • • Luxury hot soothing Spa treatments
  • • Expert dog grooming
  • • Specialist exercise equipment
  • • High quality food and dog training by "The Dog Listeners" (trained by UK TV’s Jan Fennell).

Quality and Hygiene

Your loved one will be given the best of care at Pets In The City.

The luxury USA imported accommodation exceeds all known NZ safety and hygiene requirements including the Resource Management Act and Auckland City Council.

Pets In The City use only the best cleaning equipment and Veterinary grade products, specifically designed to keep your pet hygienically safe.


At long last, dog kennels in Auckland City, conveniently located close to Sylvia Park.

If you are traveling out of town by car we’re right by the Southern Motorway, if you are flying out of town, Pets In The City is even on route to the Airport.

We also have the "FetchMobile" for pick up and drop off for your pet.

Click here to find out where we are

Compassion & Empathy

Pets In The City really care about their guests, Carole and Rob treat them, as they treat their own three, Champion Old English Sheepdogs and cat Louis, with love, affection and respect.

As caring for cats and dogs has been their passion for 35 years, Carole and Rob have secured the best staff who also share their passion and most of all, their high standards.

We understand the needs of Cats and Dogs. MORE