What does a Pets In The City franchise cost?

Costs vary by region and site. Email franchise@petsinthecity.co.nz for a confidential information pack with current investment figures.

Do I need pet care experience?

It helps but it is not required. We provide full training in our force-free rules, handling, welfare and operating systems.

What support do you give?

We give full operational, marketing, brand, training and systems support. You are never on your own.

Where can I open a centre?

We are open to enquiries across New Zealand. Auckland sites are limited because we already cover most of the city.

How long does it take to open?

From signed agreement to opening day usually takes 6-12 months. It depends on site fit-out and council approvals.

Happy French Bulldog at Pets In The City facility

Franchise Opportunity

Own a Dog Daycare & Pet Hotel Franchise in New Zealand

COME RUN WITH THE BIG DOGS!

Pets In The City was started in 2008 to provide a new concept for doggie daycare and pet hotel facilities. Our unique "indoor dog parks" and "luxury hotel apartments" enable pets to Come, Play, and Stay in one of our convenient city locations.

Franchise Association of New Zealand Member

SPCA Certified® dog daycare at 3 of our 5 locations: Parnell (Central Bark), Wairau Park and Silverdale.

Industry Overview

A Booming $1.8 Billion Industry

New Zealanders are increasingly investing in their four-legged family members, making pet care one of the fastest-growing sectors.

$0M+

NZ Pet Industry Value

Households with Pets

0K+

Cats & Dogs in NZ

Years of Excellence

Why Join Us

A Pets In The City Franchise Might Be Your Perfect Business Opportunity!

Full Fitout & Establishment Support

We provide full support to help you fit out and establish your own Pets In The City operation, setting you up for a confident, successful opening day.

Comprehensive Support

Receive comprehensive support from an experienced team, leveraging our expertise in building, operating, and managing pet care facilities.

Established Systems

Benefit from guidance and assistance at every stage, facilitated by established systems and processes.

Proven Business Model

Tap into a proven business model and a successful track record demonstrated by the company's existing stores.

FANZ Member

Proud Member of the Franchise Association of New Zealand

Pets In The City is an official member of the Franchise Association of New Zealand (FANZ), a mark of credibility and excellence in the franchising industry.

FANZ membership signifies that we operate to the highest industry standards with transparency, professionalism, and a commitment to best practices. For prospective franchisees, this means you're investing in a trusted, reputable, and proven franchise backed by an association dedicated to ethical franchising.

FANZ Accreditation = Franchise Credibility & Trust

Strong Industry Recognition & Support

Commitment to Best Practice & Ethical Franchising

"For us, franchising isn't just about business—it's about creating opportunities. Becoming a FANZ member reinforces our commitment to ethical, high-standard franchising and gives our franchisees the confidence that they're joining something truly special."

Layamon Bakewell

CEO, Pets In The City

Multiple Revenue Streams

Everything Your Dog Needs Under One WOOF!

We are in the business of taking care of dogs, making them and their parents happy. Our business model provides multiple revenue channels around an exciting and fun lifestyle.

Doggie Daycare

Premium doggy daycare for owners who want their dog to have a fun day of interaction and socialisation.

Dog Hotel

Treat your dog to a luxury stay in one of our warm and comfortable dog apartments. The ultimate retreat for your furry friend.

Dog Training

From puppy socialisation and classes to our obedience master class, we help your dog learn to be a well-behaved family member.

Dog Grooming

From a quick smarten-up to a head-to-paw pampering, our experienced groomers will spoil your dog during treatment.

Dog Retail

Dog-focused retail provides convenience for customers and additional revenue streams.

Award Winning

An Incredibly Rewarding Business to Own and Operate

In 2023, Pets In The City Silverdale won People's Choice in the Auckland Business Awards (North and West). This was an amazing achievement that demonstrated just how much Pets In The City customers love what we do for their dogs.

Watch the video to hear why Laura feels owning and operating a Pets In The City Branch is so rewarding.

Pets In The City Supreme Business Excellence trophy at the 2026 2degrees Auckland Business Awards, North and West

Proudly local. Proudly recognised.

2026 2degrees Auckland Business Awards North & West Winners

People's Choice Award
Excellence in Strategy
Overall Supreme Award Winners

Your Path Forward

The Journey to Becoming a Franchise Partner

Click on each step to learn more about the process of joining the Pets In The City family.

Start Your Journey

Complete the form below to register your interest and receive an information pack. The pack provides an overview of Pets In The City and outlines the opportunity in detail, including Franchise Summary, Expression of Interest Forms, and Confidentiality Agreement.

Got Questions?

Frequently Asked Questions

Request Info Pack

Start Your Journey Today

Complete the form below and we'll send you an information pack with full details about Pets In The City franchise opportunities.

Ready to Become Your Own Boss?

Join New Zealand's leading pet care franchise and be part of the $1.8 billion pet industry. We're looking for passionate people who love pets and want to build a successful business.