Westgate Location

Pets in the City

Westgate

Premium dog daycare, hotel, grooming and training in Westgate. Modern design with expansive play areas.

Dog Daycare
Dog Hotel
Dog Grooming
Dog Training
Contact & Hours

2C/12 Kawakawa Place, Whenuapai, Auckland

Get Directions
Monday - Friday6:30am - 7:00pm
Saturday, Sunday & Public Holidays7:00am - 6:00pm

Pricing at Westgate

Transparent pricing with no hidden fees. Our concession cards offer the best value for regular visitors.

Daycare

Option
Rate
Casual Full Day

Full day daycare (5+ hours)

$55
Casual Half Day

Half day daycare (<5 hours)

$41
Weekly Subscription

Weekly billing.

$49/day
20-Day Daycare Package
Best Value

Upfront: $918 for 20 full days

$45.90/day
10-Day Daycare Package

Upfront: $469 (full-day) or $360 (half-day)

$46.90/day
5-Day Daycare Package

Upfront: $258 (full-day). Valid 6 months

$51.60/day

Dog Hotel

Room Type
Per Night
Peak Rate
Toy Town (under 10kg)

Best for small dogs & puppies.

$65/night
$74/night
Vista Apartment
Best Value

Comfortable standard suite.

$69/night
$78/night

Peak Period Rates

A flat $9 per night surcharge applies during peak periods. Peak periods include Anniversary weekend, Waitangi weekend, Easter weekend, ANZAC Day/weekend, King's Birthday weekend, Matariki, Labour weekend, 18 December until 8 February, and all school holidays. A deposit of 30% of the total invoice is required for bookings over peak periods.

Dog Hotel Packages

These packages are arranged directly with the branch. They do not change the nightly room rate or online booking total.

Toy Town Ten Day Hotel Package

10 nights · Reusable prepaid nights

Package price
$590.00

Eligible rooms: Toy Town (under 10kg)

  • $9 per night surcharge applies for peak periods.

Toy Town Twenty Day Hotel Package

20 nights · Reusable prepaid nights

Package price
$1,150.00

Eligible rooms: Toy Town (under 10kg)

  • $9 per night surcharge applies for peak periods.

Vista Ten Night Hotel Package

10 nights · Reusable prepaid nights

Package price
$620.00

Eligible rooms: Vista Apartment

  • $9 per night surcharge applies for peak periods.

Vista Twenty Night Package

20 nights · Reusable prepaid nights

Package price
$1,200.00

Eligible rooms: Vista Apartment

  • $9 per night surcharge applies for peak periods.

Grooming

Full Groom
SmallFrom $97
MediumFrom $115
LargeFrom $140
Extra LargeFrom $160
Maint Groom
SmallFrom $70
MediumFrom $80
LargeFrom $95
Extra LargeFrom $125
Bath & Dry
SmallFrom $45
MediumFrom $55
LargeFrom $65
Extra LargeFrom $75
Nail Trim
All dog sizes
$20

Breed-specific styles and deshedding cost extra.

Prices for Westgate. Concession cards valid for 6 months.

Learn more about our services: dog daycare & puppy daycare in Auckland, dog grooming in Auckland, force-free dog training in Auckland, dog boarding & kennels at our Dog Hotel and our cat hotel in Auckland.

Our Story

Meet the Owners

Westgate is growing fast, and so is its dog-loving community. But while the number of pups is booming, quality pet care options haven’t quite kept up. That’s where we come in.

We created Pets In The City Westgate to be the kind of place we’d want for our own dog - clean, calm, welcoming, and genuinely focused on wellbeing.

We’re Sophie and Chris, proud owners of Zoe (our lab/huntaway/bearded collie mix), and parents to Georgia, our three-year-old daughter and Zoe’s best friend. Like most dog owners, we know they’re not “just pets” - they’re family. And that’s exactly how we treat every dog who walks through our doors.

Between us, we bring a balance of hands-on dog experience and strong business leadership. Sophie has a background in chemistry startups and spent six years running her own dog training business, with a real passion for behaviour and wellbeing. Chris has led teams across Auckland’s automotive industry, bringing structure, systems, and a strong focus on people and culture.

Together, we’ve created a space that blends care with professionalism, and fun with safety - so you can have complete peace of mind, and your dog can truly thrive.

We can't wait to welcome you.

Sophie & Chris Mills

Co-Owner, Pets In The City Westgate

Sophie Mills

Sophie Mills

Co-Owner

Chris Mills

Chris Mills

Co-Owner

Our Amazing Team

Meet the wonderful people who care for your pets every day. Each team member is trained in force-free handling and animal behaviour.

Tabi

Tabi

Customer Experience Coordinator

Tabi - grew up in rural Warkworth and Matakana, surrounded by rabbits, guineas, cats, mice, fish and especially staffy's during her childhood. Always loving her time with animals, she is now a registered NZ vet nurse and has many certificates in animal care including a diploma of vet nursing - so you always know your animals are in great care with her! She's been loving her time with PITC Westgate. The team are amazing!

Paris

Paris

Shift Supervisor & Animal Caregiver

I've worked with dogs for over 3 years and love building genuine connections with them. I've been part of the PITC Westgate team since it opened and have enjoyed getting to know each dog and making sure they feel safe, happy, and cared for.

Milan

Milan

Shift Supervisor & Animal Caregiver

Hi I'm Milan, and I've been part of the PITC Westgate team since day one. Working with dogs has always been a passion of mine, and I love getting to know each pup's unique personality while helping them feel safe, happy, and confident in our care. Alongside my work here, I'm currently studying Zoology at UoA, which deepens my understanding of animal behaviour and welfare. Whether it’s playtime, cuddles, or building confidence, I love being part of each dog’s day and helping them feel comfortable, happy, and at home with us.

Chloe

Chloe

Shift Supervisor & Animal Caregiver

Hi, I’m Chloe! I’ve been part of the PITC Westgate team since day one, which basically means I’ve claimed full-time status as a professional dog cuddler (with some actual responsibilities in between). I’ve always loved dogs, so getting to spend my days surrounded by wagging tails, big personalities, and the occasional chaos is pretty much a dream. I love making sure every pup feels happy, safe, and gets their fair share of attention.

Lisa

Lisa

Animal Caregiver

As a dog lover I really enjoy working at Pets in the City. I have worked at Pets in the City Westgate since it opened and have been working with animals (mostly horses) for years. I find it exciting and rewarding to apply my skills to working with dogs, and love picking up new skills along the way.

Google Reviews

What pet parents are saying about Westgate

"We just started our 2 dogs here and they love it. We have one dog that is a shy, sensitive girl and the PITC team took great care of her — bonding and letting her settle in at her own pace. They are both having a blast making friends and coming home happy and knackered. Very pleased!"

A

Aleisha Wright

with Sugar & Honey

"Fab daycare — take my boy there once or twice a week to burn off some energy and he absolutely loves it. Has so much of a good time that he sleeps for 2 days afterwards every time!"

E

Emily

with Stanley

"Sophie and the team at Pets in the City Westgate are absolutely amazing. Our KoKo has been going since January and loves it. The team are super friendly and you can genuinely tell they love animals. We have also used the hotel services and were very impressed."

M

M & J Mayerhofler

with KoKo

"Wonderful place for my dog to spend the day. He thoroughly loves it. Staff are friendly and care for the dogs completely."

D

Dianne McGowan

"Took my Veeru for initial assessment and left him for the rest of the day to socialize with other puppies. I am very satisfied with the assessment and the gentleness they showed to Veeru. Veeru is back home and completely crashed — a happy, tired pup!"

S

Sindu Sridharan

with Veeru

"Friendly staff who really look after our dog. Lots of pictures on Facebook so you can check in on how your dog is doing."

P

Peter Mckay

"We groomed our dog for the first time here and it was fantastic. Excellent service and a beautiful looking pet."

V

Vijai Raju

"Wow, I love Pets in the City. So does Molly and Max. Molly is known as the social butterfly but apparently Max is still a little withdrawn. I want to thank the staff at Westgate PITC for the great, exceptional work they do."

S

Sonia de Fontenay

with Molly & Max

"From start to finish, our experience with Pets in the City Westgate was fantastic! The booking process for Tilly's initial assessment was quick and easy, and we were even able to get it done on the same day. When we arrived, the team were welcoming, friendly and attentive. We're so excited to have Tilly joining regularly!"

P

Patrick Pope

with Tilly

"Our dog loves his time at Pets in the City Westgate. The facilities are clean, welcoming and well set up. Sophie, Chris and the team are simply wonderful — they all love the dogs so much, and Sophie's dog expertise is above what was expected."

R

Ruru Kōwhai

"Great place for dogs to spend their day, running around and getting all the attention and socialisation. The owners Sophie and Chris are super friendly, always happy to chat and make Pets in the City a warm and welcoming place for your dog! Couldn't recommend PITC Westgate enough."

H

Helen Delooze

"Ming had the best time staying with you. She has come home extremely happy and tired after spending her days playing with her new friends."

B

Bridget Clark

with Ming

"Great staff who have gone above and beyond to look after our dog. First class communication and care. Couldn't ask for more!"

H

Hamish Gunns

"As users of PITC other locations, we love having the Westgate facility open — great staff and our Bella is well cared for."

O

Olivia McIntyre

with Bella

"My boy Snowy is always happy to come back every day to stay with Sophie and the other staff. Thank you for looking after my special boy."

V

Van Guru

with Snowy

"Friendly and helpful staff. And most importantly my puppies love going here!"

J

Justine Hickie

"I took my dog Miguel to the Westgate Pets in the City and they were incredible. He's quite nervous being a young pup but the team were so friendly and attentive, and he had the best time and made lots of friends. I would 100% recommend Sophie, Chris and the team!"

K

Kim Gorman

with Miguel

"We had our rescue dog assessed by the team at Pets in the City Westgate and were very pleased that she was accepted and even stayed for the day instead of the 90 min initial assessment. The premises and facilities put one at ease and the staff are fantastic."

M

Marijke Nieubuurt

with Lola

"First time I have taken my doggo to a daycare and I have to say I love it! We bring our adopted doggo Fern here and she adores it! It has upped her social dog skills tenfold and she's learning some doggie manners, which is awesome! Sophie, Chris and the team are amazing."

L

Lou Lou

with Fern

Frequently Asked Questions

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Get In Touch

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Ready to Visit Westgate?

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