About Pets In The City
We are Auckland's trusted pet care team. We run 5 centres across the city. We have looked after Auckland pets since 2006. Every centre offers force-free daycare, boarding, grooming, training and wellness.
Auckland's Pet Care Team Since 2006
We started with one Auckland centre and a simple promise: treat every pet as if they were our own. Today we run 5 centres across Auckland, staffed by trained pet care pros who love what they do.
100% Force-Free
Every centre, every service. We use kindness, rewards and respect — never fear or harsh tools.
60+ Trained Staff
Full-time pet care professionals across 5 Auckland centres, many with us for 5 years or more.
20+ Years of Care
Serving Auckland pets and families since 2006. Hundreds of 5-star Google reviews from real pet parents.
Giving Back
We support Pet Refuge NZ with donated boarding, free grooms, and welfare checks all year round.
Explore Our Story
Dig deeper into what makes Pets In The City different — from our founding story to the people and values behind every visit.
Our Story
How we grew from one centre to five and what drives us.
Mission & Values
The mission and core values at the heart of everything we do.
Meet Our Team
The people behind every great PITC visit.
Force-Free Philosophy
Why we believe reward-based care is the only right approach.
Community Impact
How we give back to Auckland pets and the people who love them.
Our Locations
Five Auckland centres open 7 days a week.